TCS Hiring Service Desk Engineer

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TCS is Hiring Service Desk Engineer 2023:- TCS Hiring for Service Desk Engineer Engineer Check Below Details & Eligible Candidates can apply for this position. The detailed eligibility and application process are given below. (TCS hiring Service Desk Engineer 2023)

TCS Hiring Service Desk Engineer :-

Company Name TCS
Job Role Service Desk Engineer
Qualification Any Degree Graduate
Branch Any Branch
Batch 2016, 2017,2018, 2019, 2020, 2021
Salary Not Disclosed
Experience 2 to 6.5 Years
Location Bangalore/Chennai/Kochi/Kolkata

Job description :-

  • 24×7 support
  • Excellent Communication Skills [Verbal & Written]
  • Thorough understanding of troubleshooting tools of Windows Operating System [Much needed who understand tools such as Services.msc, Network and Sharing Center etc., for easy reading]
  • Basics of Unix and Macintosh operating systems
  • Basic Networking commands and understanding [Helps to troubleshoot remote desktop, VPN, Wireless scenarios etc.,]
  • Good understanding of M365 platform. Especially collaboration tools like Outlook, MS Teams, OneDrive for Business and SharePoint
  • Network Printing
  • Take phone calls/chats: troubleshoot, resolve, or escalate customer issues or requests
  • Work Self-Service ticket queue based on Auto-Assignment
  • Individual usage of help desk tools
  • MS Teams room monitoring/collaboration
  • Provide “Y” in training for new hires (as needed)
  • Backup for Senior personnel to provide analyst assistance
  • KB usage / feedback
  • Associate Analyst mentorship
  • Senior role and responsibility awareness
  • Pass down
  • Language support – callbacks, modmail/tech doc/KB translations.

Primary Skills:-

  • Good customer interaction skills
  • Good Communication skill

Minimum Qualification:

  • 15 years of full-time education
  • Minimum percentile of 50% in 10th, 12th, UG & PG (if applicable)

About TCS Company:-

A purpose-led organization that is building a meaningful future through innovation, technology, and collective knowledge. We’re #BuildingOnBelief.

A part of the Tata group, India’s largest multinational business group, TCS has over 500,000 of the world’s best-trained consultants in 46 countries. The company generated consolidated revenues of US $22.2 billion in the fiscal year ended March 31, 2021, and is listed on the BSE (formerly Bombay Stock Exchange) and the NSE (National Stock Exchange) in India.

TCS’ proactive stance on climate change and award-winning work with communities across the world have earned it a place in leading sustainability indices such as the MSCI Global Sustainability Index and the FTSE4Good Emerging Index.

How to Apply for TCS ?

To apply for the TCS Service Desk Engineer , interested candidates must follow the procedure outlined below:

  1. Click on the “Apply Here” button provided below. You will be redirected to TCS’s official career page.
  2. Click on “Apply Online”.
  3. If you have not registered before, create an account.
  4. After registration, login and fill in the application form with all the necessary details.
  5. Submit all relevant documents, if requested (e.g. resume, mark sheet, ID proof).
  6. Provide accurate information in your application.
  7. Verify that all the details entered are correct.
  8. Submit the application form after verification.

Apply Link:- Click Here

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